Training for Passenger Ships Personnel (Crowd and Crisis Management – Refresher Course)

Description of the course
Target group
This training course primary is designed for every seafarer who has done full Training for passenger ships personnel (Crowd-Crisis Management), the certificate has expired.
Objectives of the course
After completing this course the participants will be able to:
  • Control a crowd in an emergency situation on board;
  • Locate essential safety and emergency equipment on board;
  • Communicate effectively with passengers during an emergency;
  • Demonstrate the use of personal life-saving appliances;
  • Comply with the ship’s safety and emergency procedures.
  • Organize the safe movement of vehicles and passengers when embarking and disembarking;
  • Control all elements of cargo safety and hull integrity;
  • Monitor and control atmosphere in ro-ro cargo spaces;
  • Organize shipboard emergency procedures;
  • Optimize use of resources;
  • Control response to emergencies;
  • Control passengers and other personnel during emergency situations;
  • Establish and maintain effective communications;
  • Apply properly the procedures established for the ship regarding loading andembarkation;
  • Apply any special safeguards, procedures and requirements regarding the carriage of dangerous goods on board ro-ro passenger ships;
  • Apply correctly the provisions of the CSS Code to the vehicles, rail cars and other cargo transport units carried;
  • Use properly the cargo-securing equipment and materials provided, taking into account their limitations;
  • To be able to make proper use of the stability and stress information provided;
  • Calculate stability and trim for different conditions of loading, using the stability calculators or computer programs provided;
  • Calculate load factors for deck;
  • Calculate the impact of ballast and fuel transfers on stability, trim and stress;
  • Apply properly the procedures established for the ship regarding the opening, closing and securing of bow, stern and side doors and ramps and to correctly operate the associated systems;
  • Conduct surveys on proper sealing;
  • Use equipment, where carried, to monitor atmosphere in Ro-Ro spaces;
  • Apply properly the procedures established for the ship for ventilation of Ro-Ro spaces during loading and discharging of vehicles, while on voyage and in emergencies.
Course contents
The training course covers the following topics:
  • Life-saving appliances and equipment, control plans;
  • Assistance to passengers on route to muster and embarkation stations;
  • Mustering procedures;
  • Communication with passengers in emergency situations;
  • Personal life-saving appliances;
  • General design and layout of the ship;
  • Safety regulations;
  • Emergency plans and procedures;
  • Initial assessment and provision of an effective response to emergency situations in accordance with established emergency procedures;
  • Leadership skills;
  • Stress handling;
  • Human behavior and responses;
  • General reaction patterns of passengers and other personnel in emergency situations;
  • Establishment and maintenance effective communications;
  • Provision of relevant information to passengers and other personnel during an emergency situation, keeping them apprised of overall situation and communication of any action required of them;
  • Loading and embarkation procedures;
  • Carriage of dangerous goods;
  • Securing cargoes;
  • Stability, trim and stress calculations;
  • Opening, closing and securing hull openings;
  • Ro-Ro deck atmosphere.
Duration of the training course
The duration of the training course is 1 working day.
The price is 200 EUR.
Certificate validity
Certificate is valid 5 years.
Riga, Latvia
Training approaches and equipment:
  • PowerPoint presentations, online video and audio interaction to facilitate the delivery of training through lectures, group exercises and discussions;
  • Professional and certified (as per STCW Code, section A-I/6) instructors-assessors with industry experience.
Commercial Requirements
Training course content has been developed to meet the requirements of STCW Regulation V/2 (pa.6,7 and 8) of STCW Convention and Sections A-V/2.2, A-V/2.3 A-V/2.4, A-V/2.5 of STCW Code.
Course limitations:
The course is conducted for groups from 1 to 8 participants.
Course in pictures:
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